DELIVERY.

TERMS AND CONDITIONS OF DELIVERY COSTS

The seller delivers the parcels everywhere in France, the French overseas departments and territories in Europe and abroad.
Once payment has been received, the ordered products are delivered to the address indicated by the customer when ordering on the website www.philippeshangtiofficialstore.com .

Packages are sent according to the current rates.

The customer is informed by e-mail when his/her package is sent, also indicating:
- that an original invoice including delivery charges and VAT is available online on the Site in the "My Account" section and that a printed copy of the invoice will be attached to the package (accompanied by the withdrawal form),
- the tracking number of his/her package.

Delivery costs are calculated according to the postal service, the total weight of the order and the delivery address.

DELIVERY DELAYS

France :
- Mondial Relay - Delivery at a collection point in 3 to 5 days, 4.90 € | Free delivery for order up to 59 €
- Colissimo - Delivery at home in 48 to 72 hours, 6.90 € | Free delivery for order up to 59 €
- DHL Express - Delivery at home in 48 to 72 hours, 9.90 € | Free delivery for order up to 99 €

For Germany, Belgium, Spain, United Kingdom, Italy, Luxembourg, Netherlands, Vatican, Monaco :
- Delivery at home in 3 to 5 days, 19.90 € | Free delivery for order up to 159 €

For Albania, Andorra, Bosnia and Herzegovina, Bulgaria, Cyprus, Croatia, Denmark, Estonia, Finland, Gibraltar, Greece, Guernsey, Hungary, Israel, Jersey, Latvia, Liechtenstein, Lithuania, Macedonia, Malta, Moldova, Montenegro, Norway, Romania, San Marino, Serbia, Slovakia, Slovenia, Sweden, Switzerland, Turkey
- Delivery at home in 3 to 5 days, 24.90 €.

Pour les pays suivants : Canada, United States, Mexico
- Delivery at home in 4 to 7 days, 39.90 €

Other destinations
- Delivery at home in 4 to 7 days, 39.90 €

8.2 DELIVERY TIMES AND DELIVERY DELAYS

Delivery times are understood to be working days (excluding Saturdays, Sundays and public holidays).

The products are delivered within 15 days following the date of the order.

The seller makes it their priority to make their best efforts to deliver the ordered products within the deadlines specified above.

However, these deadlines are given for information only. If the products are not delivered within 10 days after the indicative delivery date, for any reason other than force majeure or the Customer's fault, the sale may be cancelled at the written request of the Customer under the conditions provided for in Articles L216-2, L216-3 and L241-4 of the Consumer Code. The sums paid by the customer will then be returned to him/her at the latest within fourteen days following the date of termination of the contract, excluding any compensation or deduction.

8.3 DELIVERY FULLFILLED

As a reminder, article L216-4 of the Consumer Code provides that any risk of loss or damage to the products ordered is transferred to the consumer at the time when the latter or a third party designated by him/her, and any other postal service proposed by the seller, takes physical possession of these goods.

The Customer is responsible for receiving the ordered products at the delivery address indicated on the order confirmation e-mail.

The seller advises the Customer to open the package and check the goods before signing the delivery confirmation.

The Customer must imperatively date and sign the delivery slip if the postal service carrier presents it to him/her. This dated and signed form constitutes proof of transport and delivery. In the event of the Customer's absence, he/she has a period of time indicated by the carrier to receive his/her package.